Renewal Information

On or around June 1, your profile will be assigned a NEW renewal workflow that will be due August 31.

You must complete the NEW renewal workflow in order to successfully renew. The prior renewal will be deleted from your page and the updated renewal will take its place.

• Any files stored in your Digital Wallet will not be deleted. You will be able to download the file from your Digital Wallet and move to the CEU step of the NEW renewal workflow.

Licenses lapse on August 31. A lapsed license can be renewed between September 1 and February 28. The lapsed license fee is double the renewal fee.

After February 28 one must apply for reinstatement. Reinstatement applications can be found here.

Certemy has been updating renewals to incorporate recommended changes. Your Certemy profile will be assigned a renewal workflow on or around June 1. Once you get notification from the Board, you will be able to renew your license.

Below are the steps to renew your license once notified by the Board:

Log in to Certemy using your email address and password: https://labswe.certemy.com/entry/login

• You may change your password at any time using the “Reset Password” link on the Certemy login page.

Once logged in, you will see your license on the left side of the screen.

• Click “ACCEPT” and then, when prompted, click “PROCEED IN CERTEMY”.
• Click on the steps on the right side of your screen to view or complete the corresponding requirement.
• Once all steps are completed, your license has been successfully renewed.
• If steps on your renewal workflow are in a “pending verification” status, your renewal application will be sent to the LABSWE Administrator for review and approval.
  • Steps will show pending verification if you are being audited or if you sent in a Cashiers/Certified Check or Money Order. If your fee step shows pending verification, it will stay pending until the payment is received by LABSWE.

Once you renew this year, next year’s renewal automatically populates in your account. You can store your CEUs in the CEU step, but do NOT complete the rest of the renewal until renewal starts in June 2024.

Tip: You will see the status (complete, pending verification, partially completed, or incomplete) for each step as well as the accompanying step due date. The system will automatically send you email alerts as you approach the due date for an incomplete step.

Once your license is renewed completed you will be able to access the updated license card in your Digital Wallet under the tab Certificates.

• When you go to your Digital Wallet, you will click the three vertical dots on the right side of your screen to view or download your new ID card.

To successfully submit your Continuing Education (CE) on the Continuing Education step in Certemy:

• Make sure to complete all fields on the right side of the page.

Once you submit a CEU, you CAN edit or delete the entry.

• Once you hit the required hours, a warning box will pop up and let you know that your submission will complete the requirements for the step.
  • You will then get a breakdown of all submissions when you hit the required hours.
  • You will click “Continue” if everything looks correct
    • If you click “Continue”, you will NOT be able to go back and edit any PRIOR submissions that showed up in the warning box.
  • OR you will click “Cancel” if you wish to edit your past submissions before submitting your CEUs.

Please note: You CAN add NEW submissions after meeting the required hours and the hours will show in full.

Tip: When entering hours, if the value entered is less than 1, you must include the 0 before the decimal.

• You will click “BACK TO MY CREDENTIALS” to finish your renewal requirements.

You must complete the NEW renewal workflow in order to successfully renew. The prior renewal will be deleted from your page and the updated renewal will take its place.

Any files stored in your Digital Wallet will not be deleted. You will be able to download the file from your Digital Wallet and move to the CEU step of the NEW renewal workflow in order to report your hours.

RSW: $25

CSW + LMSW: $50

LCSW + LCSW-BACS: $75

Paying the fee on the NEW renewal workflow:

• You will click the ‘Renewal Fee’ step on the renewal workflow.
  • Credit/Debit Card: Click pay fee and put in your card information. Please note that this includes a $3 convenience fee. The step will automatically verify once paid and your receipt will be uploaded to your Digital Wallet.
  • Cashiers/Certified Check or Money Order: Click ‘3rd party payment’ and you will need to indicate in the comment section your name, the Cashiers Check/Money Order # and date it was sent. Once this is submitted, the step will show pending verification until the payment is received by LABSWE. Once received, the step will be verified.
    • Please do NOT mail a personal check, as it will be mailed back to you.

Starting September 1, a late fee will be required for licensees trying to renew.

The lapsed fee will reflect in your renewal workflow starting September 1 if you are not renewed by August 31. The lapsed fee equals twice the amount of the renewal fee.

RSW late fee: $50

CSW + LMSW late fee: $100

LCSW + LCSW-BACS late fee: $150

Please note that online payments include a $3 convenience fee

3 clock hours must be in social work ethics every other year.

September 1, 2022 through August 31, 2023

Yes, you are able to enter as many CEU hours as desired. The additional hours will show on your CEU step of your renewal workflow.

Rule 317–

I. In the case of extenuating circumstances, when the individual does not fulfill the continuing education requirements, the individual shall submit a written request for extension to the board for consideration.

• If approved, you will have more time to obtain CEUs, but will need to pay the renewal fee.

Please refer to Rule 2714 C

§2714. Continuing education and license, certificate, and registration renewal

C. If any person fails to renew his or her license, certificate, or registration by August thirty-first, such license, certificate, or registration shall lapse. Any application for renewal shall be declined until the continuing education requirements have been met. If a social worker fails to renew by August thirty-first of each year, at the licensed, certified, or registered level, he shall not practice social work. Renewal of a license, certificate, or registration which has lapsed for six months or less may be effected upon submission to the board of a renewal application accompanied by a fee which shall be twice the amount of the normal renewal fee specified by the board. If a license, certificate, or registration is allowed to lapse for six months or longer, the applicant for the license, certificate, or registration shall be considered a new applicant subject to appropriate provisions of this Chapter including the reinstatement provisions of this Section. 

Yes, click on the Transcript tab at the top of your Certemy page (next to the Digital Wallet) and you can download your renewal transcript.

LABSWE no longer mails out hard copies of cards. You are able to download your ID card from your Digital Wallet once renewed and can print from there.

If you submit your CEUs and the step shows ‘pending verification’, you are being audited. If you are audited, LABSWE Staff will contact you.

1. How to Login to Certemy
2. How to Change Email Address (LABSWE can also change email addresses for a person)
3. How to Update Password
5. Consolidate accounts if an individual accidentally created two Certemy user accounts
6. How to Find or Download information in the Digital Wallet – including certificates
7. Questions about Certemy site error messages
8. How to Upload CE or Delete CE Submissions
9. How to submit a name change request in Certemy
10. Platform navigation related questions
11. Questions related to making a credit card payment
12. What does “pending verification” mean?
13. How can I indicate someone paid on my behalf?

support@certemy.com or (866)907-4088